Client Services Menu

Shared Values We will serve our clients with integrity, competence and objectivity. We will keep client information and records confidential and not use proprietary information without client approval. We will accept only engagements for which we are qualified by our experience and competence. We will assign staff to client engagements in accord with their experience, knowledge and expertise. We will acknowledge any influences on our objectivity and will withdraw from an engagement when our objectivity or integrity may be impaired. We will charge fees and expenses that are reasonable, legitimate, and commensurate with the services we deliver and responsibility we accept. We will respect the intellectual property rights of our clients. General Workforce Programming Overall or targeted client assessment of current strategies and needs. We work with our partners to identify patterns of turnover, costly excessive overtime and vendor agency staffing. Design of a customized plan to address goals, including configuration of resources from government, foundations, community-based and faith-based organizations, all with established track records to deliver for you. We look for brokering resources others miss. Management of all contract service partners. We make it easy and worry-free to work with diverse and community-based partners. Problem solving management as programs develop to guarantee results. Outreach and Recruitment Evaluation of current productive/unproductive sources based on historical production. Networking with successful sources with proven track records on an individual neighborhood basis county-by-county and state-by state. Efficiencies through larger participation in recruitment cooperatives. Use of community-based recruitment techniques with proven results. Assessment Analysis of current systems/instruments for effect and utility. Recommended strategies and validated tools for improved performance. Pre-Employment Training Networking with approved vendors and sources of candidates trained in basic pre-employment skill areas as life skills, GED, ABE, ESL and various basic employment-focused programs. Customized program design based on specific client needs and company policies. Post-Employment Training On-the-Job Training, skill enhancement and planned upward mobility programming designed and implemented to specification. Integration with existing programs provided by employers. Retention-Based Support Services Overall or targeted client assessment of current strategies and needs. Transportation TEA-21 Transportation Demand Management Programming and Employer Tax Credits "Reverse Commute" System Design; Integration with Transportation Management Associations (TMA's) and other transportation resources Operating and Capital Cost Offsets Child Care Job Coaching Mentoring Case Management Daily Employee Tracking and Follow-Up Crisis Intervention Employee Assistance Program Design and Management Tax Credit Services Assessment of current resources, contract service provider. Brokering and improved performance (increased utilization and retention) with Work Opportunity Tax Credits, Welfare to Work Tax Credits, various state tax credits. Direct processing of tax credits at rates less than 15% of credit value!